Contact

Get in Touch

We'd love to hear from you. Whether you have a question about an order, need help with sizing, or just want to say hello, we're here for it.

Reach us anytime at contact@shoppalora.com — we do our best to respond quickly. You can also find us on Instagram @palora.co, where we share new drops, behind-the-scenes looks, and updates before anywhere else.

For Media Relations, PR, or any Influencer Outreach, please reach out to media@shoppalora.com 

This is where Palora begins — thanks for being part of it.

Frequently Asked Questions

Our hoodies are made from 100% premium cotton and feature a silky satin-lined hood for added comfort and hair protection. Every piece is ethically and sustainably made, with quality and longevity at the heart of every design.

Yes, we do provide 100% FREE US Shipping! No minimum spending limit. All international orders of at least $150 will be provided with free shipping.

You have 30 days from the date your package arrives to request a return. Please see our Return Policy for full details on eligibility and how to start a return

For any questions please contact us

palorathelabel@gmail.com

Processing Time

All orders are packaged and fulfilled within 1-2 business days after the order has been placed and confirmed.

Domestic Shipping (United States)

Once shipped, domestic orders arrive within the standard USPS timeframe of 3-5 business days.

International Shipping

International orders are shipped via USPS First-Class or USPS Priority Mail, depending on package size and destination.