Get in Touch
We'd love to hear from you. Whether you have a question about an order, need help with sizing, or just want to say hello, we're here for it.
Reach us anytime at palorathelabel@gmail.com — we do our best to respond quickly. You can also find us on Instagram @palora.co, where we share new drops, behind-the-scenes looks, and updates before anywhere else.
This is where Palora begins — thanks for being part of it.
Our hoodies are made from 100% premium cotton and feature a silky satin-lined hood for added comfort and hair protection. Every piece is ethically and sustainably made, with quality and longevity at the heart of every design.
Yes, we do provide 100% FREE US Shipping! No minimum spending limit. All international orders of at least $150 will be provided with free shipping.
You have 30 days from the date your package arrives to request a return. Please see our Return Policy for full details on eligibility and how to start a return
For any questions please contact us
palorathelabel@gmail.com
Processing Time
All orders are packaged and fulfilled within 1-2 business days after the order has been placed and confirmed.
Domestic Shipping (United States)
Once shipped, domestic orders arrive within the standard USPS timeframe of 3-5 business days.
International Shipping
International orders are shipped via USPS First-Class or USPS Priority Mail, depending on package size and destination.